FAQs - PrettySoul

Q: Where do you ship to?

We currently only ship in the U.S.A.We are working on shipping internationally everyday!

Q: I have a question about my order, who can I talk to?

You can contact us in 3 ways: by chat, email, and phone.Our email is prettysoulonline@yahoo.comPhone number: (904) 536-5939

Q: Can I return my order?

Yes you can! Please refer to our Return Policy.Please be sure have your order number with you. You can contact us for your return by email or by phone.

What Couriers does PrettySoul use?

We use UPS to ship our orders.

Where do you ship to?

We currently only ship in the U.S.A.

We are working on shipping internationally everyday!

I have a question about my order, who can I talk to?

You can contact us in 3 ways: by chat, email, and phone.

Our email is prettysoulonline@yahoo.com

Phone number: (904) 536-5939

Can I cancel my order?

You can cancel your order. Please be sure to cancel your order before the order is shipped.

To cancel please email us or call us!

Can i modify my order?

Unfortunately, you cannot modify your order once it has been placed. Once an order is placed, we begin packaging it.

If you made a mistake on your delivery address please contact us by email or phone.

Can I return my order?

Yes you can! Please refer to our Return Policy.

Please be sure have your order number with you. You can contact us for your return by email or by phone.

Frequently Asked Questions